Hong Kong**
2-3 business days
5-7 business days
Australia/ New Zealand/ USA/ Canada/ Europe/ Japan/ Mongolia
7-9 business days


** Hong Kong Orders | Deliveries within Hong Kong will require a signature upon receipt, so please ensure you give us a delivery address where someone will be able to sign for it when it arrives. If you are unable to provide us with such an address, please email us at prior to placing your order and we can figure something out. 


*Asia includes Brunei, Cambodia, India, Indonesia, Laos, Maldives, Macau, Malaysia, Myanmar, Philippines, Singapore, Korea, Taiwan, Thailand, and Vietnam. Please note the shipping cost to Japan and Mongolia is the same as to the USA. 

If your country is not listed above, please email us at and let us know where you would like to have the item(s) shipped to. We will try our best to ship it to you.

We aim to have all orders sent out within 2-3 working days of order confirmation. Please note delivery times listed above are only estimates and do not take into account potential delays due to public holidays, customs clearance, weather conditions or other unforeseen circumstances. 

Import Duties

Import duties tax is not included in shipping charges. Import duties or customs tax is based on your local country’s importation regulations and is the responsibility of the customer. The Jewel Fix is not responsible for import duties or customs tax on international shipments. As customs policies vary widely from country to country, we cannot predict what they will be. Please contact your local customs office for further information. Please note The Jewel Fix is unable to accept returns for unpaid import duties or customs tax.